Dragonetti Management Services

Our Services

Below you will find a list of services that we can offer you.

Assignments can be on an interim basis or on a general consultancy basis.

Interim Management

IT Strategy

IT process re-engineering

Due Diligence work

ITIL Implementation

IT department turn-around

IT department formation

IT evaluation report

IT Consultancy

Interim Management

If you have a short term requirement for a Senior IT Manager then we may be able to assist.

With over 18 years experience in the IT industry and 8 of them in management, we are sure we can help.

Whether your IT department provides support for internal customers (Office, LAN, WAN, email, file & print, etc..) or provides support to external customers (Internet networks and systems, DTV, VoIP), we can certainly assist.

IT Strategy / Consultancy

We can provide advice on IT strategy for your organization should you be considering a large change to systems, networks, services or processes.

This work would be done on-site with the full involvement of you staff and management to ensure that the correct approach for your business is achieved.

We can provide vendor and system selection advice and where requested we can act on your behalf in any cost saving vendor negotiations or contractual agreement talks.

Process re-engineering / ITIL

From time to time an organization needs to look at its IT processes to ensure that they are meeting the goals of the business at large.

ITIL was developed to provide such guidance and can be applied to all IT structures. Certain areas such as Incident Management, Problem Management and Change Management are key to the support of a business.

We are more than happy to look at and re-engineer your current IT processes or where necessary install ITIL processes and supporting systems on your behalf.

IT Dept. formation / turn-around

Your IT department may be fully outsourced and now you wish to bring it back in-house. We can assist in putting the processes and people in place to ensure you get a quick return on investment.

There are times when you require a outsider to come in a review your current IT staff, processes and infrastructure due to a perception of a failing service.

We can come into your organization, review your IT setup and and recommend steps to improve the service to the business.

If you are in agreement with the proposed approach then we can with you directly to fully implement it.

Due Diligence / IT evaluation report

If you considering some M&A work and require a consultant to assist you in determining the real state of the IT service that you are going to buy, then look no further as we can help you with this.

If you just wish to have an impartial review of your current IT setup then we can provide a service which will provide you with a full report on the network, systems, people and processes within your IT framework, and suggest potential solutions.